hk connected retail

• Main Stage

• Solutions Theatre

	13:20 – 13:25 Prologue Mr Stuart Bailey Founder and CEO, Bailey Communication HK Limited
	13:25 – 13:30 Welcome Remarks Mr Stephen Phillips Director-General of Investment Promotion,Invest Hong Kong
	13:30 – 13:40 Opening Remarks Mr Edward Yau Tang-wah, GBS, JP Secretary for Commerce and Economic Development, HKSAR Government
	13:40 – 14:10 Retail Trends and Future – A Perspective on Leadership in A Disrupted Retail Market What are the major trends in retail? Who is the benchmark retailers? What does a good retail leader do with so much disruption? Who will win? – Comprehend the major focus required to succeed as a retailer or supplier – Gain perspectives on retail developments and the disruption occurring – Learn of best practice in retail – Develop the skills to be a successful retail leader Mr Bernie Brookes Chairman, Funtastic Australia; Chairman, Dotz Australia; Ex-CEO, Myer Australia; Ex-CEO, Edcon South Africa
	14:10 – 14:55 The Impact of the Covid-19 on the Retail Business in Asia and How It Is Changing Customer Behaviour Creating a seamless brand experience for customers across many digital and real-world touchpoints is not an easy task but one which all retail brands aim to perfect. The panel discussion will describe how big data drives the progress to ensure that all of the small things are not forgotten. Ms Jennifer Liu Owner and Founder of The Coffee Academics Mr Edward Bell General Manager of Brand, Insights and Marketing Communications, Cathay Pacific Airways Mr Jonathan Cummings President, Greater China, Landor & FITCH Group; Chairman, FITCH Hong Kong Mr Christopher Brewer Managing Director, Asia, Ogilvy Consulting Moderator: Mr Anson Bailey Head of Consumer and Retail, ASPAC / Head of Technology, Hong Kong, KPMG China
	14:55 – 15:15 Organisational Transformation How to create an organisation in which creativity, critical thought and cognitive diversity can flourish. An environment of collaboration, customer-focus and civil behaviours. Dr Richard Claydon Chief Executive, Organisational Misbehaviourists
	15:15 – 16:00 APAC Retail Trend Forecast after the Great Lockdown The APAC retail scene is the fastest and most dynamic market in the world. Hear the latest insights and reports from the leading experts. Ms Lui Tong Director, Direct to Consumer, Swire Coca-Cola HK Ms Louisa Zhang VP, Vectr Ventures Ms Sarah Fung Founder and CEO, HULA Mr Theodore Ma Managing Director, MaBelle International, Co-founder, CoCoon, Managing Partner, CoCoon Ignite Ventures Moderator: Dr Esterina Nervino Director, Retail in Asia
	16:00 – 16:20 Purposeful Retail, What It Means and Why It’s Vital What is life without purpose? Discover the purpose that will help you find life-changing solutions to you, your customers and the planet we live in. Florian Hoffmann, award-winning social entrepreneur and founder of The DO School, will deliver an in-depth look at societal innovation, education, and social entrepreneurship. Mr Florian Hoffmann Founder of The DO School
	16:20 – 16:40 Global Retailing in a Post Covid World – Key Trends & Outlook Mr Paul Martin Chair Global Retail Steering Group & Head of Retail UK, KPMG
	16:40 – 17:10 Fireside Chat Douglas Young is the creator of G.O.D., Hong Kong’s most iconic heritage retail brand. Creating a narrative is something that the founder of HK’s most recognisable heritage brand is no stranger to. Listen to the story of his journey and some of the challenges that G.O.D. has faced and overcome. Mr Douglas Young The creator of G.O.D Moderator: Ms Jayne Chan Head of StartmeupHK, Invest Hong Kong
	17:10 – 18:10 Panel Discussion: Technology Transformation in Retail Technology is transforming the retail sector. Developments in the pipeline in artificial intelligence (AI), virtual reality (VR) and innovative delivery systems will by 2030 enable dramatic changes in consumer behaviour, challenging the economics of many retail business models and rendering some obsolete. In light of these dramatic changes in the consumer landscape, how can retail executives prepare for the future? Mr Noah Herschman Senior Retail Industry Architect, Microsoft Mr Benjamin Usinger Manager, Advisory, Management Consulting, KPMG Mr Simon Yeung President & Co-founder, TABLE.co Ms Dora Tse Director, Explora Consulting and Hummingbird Analytics Moderator: Ms Elvie Lahournère Digital and Innovation Director – APAC at Natixis Bank
	18:10 – 18:40 Fireside Chat Following eight years in investment banking, Joanna Dai founded innovative London-based womenswear brand Dai, a digitally-native company designing tailored performance wear for women who mean business and delivering comfort-empowered confidence. Joanna will share her experience in creating the successful fashion startup which has been on a tremendous growth trajectory. Ms Joanna Dai Founder and CEO, Dai Moderator: Simon Squibb Founder, The Good Luck Club